FAQs

We want to be sure to capture all the thoughts and questions from our drummers and prospective partners to provide as much detail as possible in all areas of the business and astist agreements.  Below is a list of frequently asked questions we’ve compiled and our best attempt and providing full details.  This is a living document and as we have new questions to add or updates to answers, we will update immediately so you always have the most current information.

 

  • Q - How long does it take to build my kit?

    • A – the average time is 8-12 weeks.  This is based on a basic stain or wrap.

    • A – custom paint, custom wrap or inlay work may take the time up to 12-16 weeks. depending on the request.

 

  • Q - What kind of shells do you use?

    • Maple

    • Birch

    • Mahogany

    • Others available upon request

  • Q - How many plys do you use on the kits?

    • The standard in the industry is 6 plys for all the shells

    • We use the following

      • 8 Plys for all toms and floor toms​

      • 10 Plys for all kick and snare drums

    • We use these plys because of our patented flush design.  It enables us to maximize the design.

  • Q - What all do I get with my new drumset or snare?

    • We fulfill the order of the desired piece kit or snare

    • 7drums vinyl decal

    • Drum Diary – we take photos of the process so you have pictures to share with family and friends

 

  • Q - How do I keep track of all my information, documents and pictures?

    • A – 7drums creates a personal folder on Google Drive to save all the documents, kit spec sheet and pictures for your drum diary.  This folder is only available to the drummer and the leadership team at 7drums.  You receive notices every time a new document or picture is loaded.

 

  • Q - How can I get 7drums in my store?

    • A – contact Ricky Reyes (ricky@7drums.net

 

  • Q - How do I find out information on how to get endorsed or sponsored by 7drums?

    • A - There are a number of ways

      • Complete the online application

      • You can email or call our founder, Ricky Reyes at ricky@7drums.net or 210.488.3232

      • We also proactively connect with drummers who we feel represent the brand.

 

  • Q – How can I support 7drums once I’m endorsed or sponsored?

    • A – Here are some options but not limited to:

      • Follow and Like 7drums and Roxtar Music (Facebook, Instagram, Twitter, etc)

      • Like and share the posts from 7drums and Roxtar Music

      • Tag and mention 7drums and Roxtar Music (#7drums and #Roxtar) on posts that are particular to building both brands

      • And any social media outlets that deem accessible for our community

      • Invite their friends to like and follow 7drums

      • Include the 7drums website on your posts

 

  • Q – How does 7drums support their drummers?

    • A – Here are some support resources we offer but not limited to:

      • Follow and Like your social media outlets (Facebook, Instagram, Twitter, etc)

      • Like and Share posts that help promote the musician and the band

      • Post the performances to help promote the drummer and band

 

  • Q – What is included in an endorsement or sponsorship?

    • There is a tier based discount off any drums (shell pack and/or snare drums) purchased from 7drums.

  • Q – What are the tier levels of an endorsement or sponsorship

    • A – Tier levels are based on:

      • Frequency of shows, gigs, performances or session work

      • Influence in the market and on social media

      • Tenure in the business

    • We have 4 tiers:

      • 1) Kick Start – drummers who are new to the business, just starting to build their personal brand or the show frequency is low

      • 2) Warrior – drummers who have some tenure in the business, show frequency is medium and tend to stay local to regional

      • 3) Big Stage – drummers who travel nationally and some international, show frequency and influence is high in the market

      • 4) Encore – drummer who have a tenured brand, travel is extensive with named acts and influence is very high in the market

 

  • Q – How long is the endorsement or sponsorship?

    • A – the tenure of the artist agreement, endorsement or sponsorship, is for one year.  At that time we will evaluate the impact of the endorsement and commit to another year or renegotiate.

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  • What happens at the end of my endorsement or sponsorship?

    • A – we look at our year at a glance to see the impact of the endorsement or sponsorship.  Here are some things we look at but not limited to:

      • How many times did the drummer mention 7drums on their social media outlets?

      • Did the drummer always make full and consistent payments?

      • How many customers were referred to 7drums and purchased drums?

      • Did the communciation line stay open?

      • How often did the drummer promote 7drums?

    • A – we also look at what we did to support the drummer.  Here are some things we look at but not limited to:

      • Did we keep in touch with the drummers through email, calls or texts?

      • Did we follow, mention or promote the drummer through social media?

      • Did we hold true to our promise on the discounts?

      • Did we respond to their requests in a timely manner?

      • Did we deliver the drums in a timely manner?

      • Did we deliver a good product?

    • A – we state from the beginning that this is not “what’s only in it for the drummer, not about free stuff”.  This is a partnership and needs to benefit both the drummer and 7drums.

    • A – at the closing of the agreement we will evaluate to make a decion on how to re-apply the next agreement.  For example:

      • If the drummer comes in at the Kick-Start tier and does a great job with referrals, branding and promoting 7drums, we will definitely look to upgrade their level.

      • If the drummer comes in at a Big Stage level and does absolutely nothing to promote 7drums and has little to no referrals come in, then we will evaluate the process of lowering the tier level.

    • A – this is a partnership.  We will work harder than anyone else to support the drummers and we expect the same in return.

 

  • What happens to my kit and/or snare at the end of the endorsement or sponsorship?

    • A – we have the option to trade it back in

    • A – we will evaluate the kit/snare to ensure it’s in good resale condition.  At which point, depending on the tier of the endorsement or sponsorship, we will look to build another kit at the same or equal value for up to 80%.

    • A – if the new kit is quoted out higher than the previous kit, the drummer will pay the difference at their discounted rate.